Montenegro - GLOBAL - Public Policy Portal Development Service Using CMS

The Government of Montenegro is seeking a vendor to develop a public policy portal using a robust and user-friendly Content Management System. The agency needs to solve the problem of making public policy information accessible, searchable, and manageable without requiring technical or programming expertise from its staff or the public. The platform must align its user experience and design with the current website of the Government of Montenegro while supporting Montenegrin, English, and Albanian languages. The scope of work covers creating a fully responsive platform that functions seamlessly across mobile phones, tablets, laptops, and desktops. The solution must meet internationally recognized WCAG 2.1 web accessibility standards and support all standard web browsers, including Chrome, Internet Explorer, Firefox, Safari, and Opera. Specific functional requirements include a unified background, consistent text alignment, a back button on every window, visual representations of process steps, and an embedded AI-powered chatbot to help users find policies and navigate content. Eligible bidders include vendors worldwide, as the agency has specified a global eligibility criteria. The agency requires the performance of all work to be completed offsite. Bidders must submit their proposals digitally, either via email or through the designated online portal. The agency has not disclosed a specific budget and is currently looking for proposals to determine the cost.