Geographical Information Systems (GIS) Contract Support Services

The City of Norco, California, seeks a vendor to provide comprehensive Geographical Information Systems (GIS) contract support services. The agency requires assistance with updating map layers using city-provided data, creating new datasets, and supporting staff with various GIS tasks. The project aims to solve the need for professional administration, design, development, and implementation of ArcGIS Server and ArcGIS Online environments. The scope of work covers the creation and updating of GIS maps, digitized data extraction from as-builts or CAD files, and the production of map books. The selected provider must advise the city on GIS projects and software while delivering customized solutions for special projects. Integration with the city’s asset management and work order software, Central Square EAM, represents a primary technical requirement. The agency is requesting application development services for both ArcGIS Desktop and ArcGIS Server. The project includes network administration and ongoing GIS data updates or change requests. Bidders must demonstrate proven experience in administering and managing web applications within ArcGIS Online. Eligibility is limited to onshore organizations based in the United States. The agency expects the performance of all work to occur offsite. Bidders must submit all questions regarding this opportunity no later than June 10, 2026. The agency accepts digital responses via email or online submission. The evaluation will consider proposals that address the full range of GIS support and integration needs. The city has not disclosed a specific budget and is looking for cost proposals within the submissions.