Non-Clinical Case Management Services

The Vermont government authority is seeking a vendor to provide offsite, non-clinical case management services. The agency needs to address fluctuating workloads, including surge and contingency requirements, while maintaining its steady-state mission. To solve this problem, the agency requires a core staff and flexible scheduling to prioritize critical cases during high-volume periods. The scope of work covers providing these non-clinical case management services between the hours of 0730 and 1630, Monday through Friday. The agency is establishing a contract period of one year for these services. Eligible bidders must be onshore organizations located within the United States. The agency is currently looking for proposals to determine the budget for this initiative. Evaluation criteria and specific key dates are not specified in the solicitation details. Bidders must perform all requested work offsite.