Preventive Maintenance for Sensititre Systems

The Texas Department of State Health Services in Austin, Texas, is seeking a qualified vendor to provide preventive maintenance and repair services for its Sensititre systems. The agency requires specialized maintenance for biochemistry, biology, and chemistry laboratory equipment and accessories to ensure continuous operational readiness. This contract will address the agency's need for reliable instrument upkeep and prompt technical resolution. The scope of work requires the vendor to perform all maintenance and repair services offsite at the vendor's own facility. The selected vendor must furnish all replacement parts on an exchange basis, utilizing new standard parts, equivalent refurbished parts, or parts of equivalent quality. Additionally, the agency requires unlimited technical support via a call center available twenty-four hours per day, seven days per week. Eligibility is strictly limited to onshore organizations based in the United States. The agency is currently looking for proposals and has not disclosed a specific budget range. Bidders must submit all questions regarding this opportunity no later than June 5, 2026.