Benefits Consulting Services

The Richmond, British Columbia government authority is seeking comprehensive employee benefits consulting, advisory, and brokerage support. The agency needs assistance managing a flexible benefits plan for permanent management employees, which allows choices across extended health, dental, life, accident, and long-term disability coverages. The selected partner will also support life insurance, accidental death and dismemberment insurance, and optional insurances. The scope of work covers three service categories consisting of core annual services, ongoing advisory and support services, and project-based and specialized services. Specific tasks include supporting annual enrolment processes with pricing, flex credits, and decision support, as well as monitoring and reporting on legislative, regulatory, and market developments. The provider must also address escalated service, claims, and contract-related issues while advising on plan administration, governance, and best practices. Eligible bidders must be onshore organizations located in Canada. The agency is contracting for a two-year period, and the performance of the work can take place onsite or offsite. The agency has not disclosed a specific budget and is currently looking for proposals to determine the cost.