Digital Revenue Intelligence and Engagement Solution

The agency is seeking a digital revenue intelligence and engagement solution to centralize and automate the collection of real-time, line-item sales data from all airport concessionaires. This strategic initiative, known as the DRIVE platform, aims to replace self-reported figures with accurate revenue reporting and executive dashboards. These tools will correlate sales activity to rental percentage fees and specific concession locations to support financial, marketing, and leasing decisions. The project covers the implementation of automated software that integrates with existing or unified airport-wide point-of-sale systems. The agency requires a phased implementation approach to ensure data integrity and avoid hybrid reporting situations where concessionaires must use both manual and automated processes. The solution must ensure all incoming data is formatted correctly and free from corruption before processing into real-time or scheduled reports. Bidders must be based onshore within the United States to meet eligibility requirements. The agency expects the performance of the work to occur offsite. While the agency is looking for proposals to define the budget, the primary focus remains on achieving operational transparency and improved revenue accuracy through a fully integrated platform.