Transcription and Voice Recognition Services

The agency is seeking a vendor to provide comprehensive transcription and voice recognition services to support several healthcare providers. The current system requires users to access dictation via telephone or handheld devices, entering a user ID, site, work type, and patient Medical Record Number. The agency needs these dictations transcribed using back-end speech recognition software and uploaded directly into the hospital Electronic Medical Record. The project covers a variety of back-end and transcription services, specifically including VTex Winscribe and DeliverHealth eSOne. The agency is planning for a hybrid future-state where clinicians can speak findings into the Electronic Medical Record using cellphones, microphones, or traditional back-end approaches. This solution must support physicians, midwives, medical learners, and nurse practitioners in accurately documenting clinical findings, patient progress, admissions, transfers, and discharges. Bidders must perform all work offsite and must meet onshore eligibility requirements, meaning the work must be conducted within Canada only. The agency allows digital submission of proposals via email or online portal. The agency is looking for budget proposals from bidders to determine the cost of the services, and no specific key dates are provided in the source.