Collections Agency Services

The agency is seeking one or more qualified vendors to provide comprehensive debt recovery and collection agency services. The project addresses the need to recover outstanding balances on delinquent student accounts, which include tuition, fees, student loans, university trust funds, and miscellaneous campus charges. The agency intends to identify future collection agency providers and may issue awards to multiple vendors to ensure complete coverage of these recovery needs. The scope of work covers offsite debt recovery services for the specified delinquent student accounts over a five-year contract period. Bidders must provide detailed information regarding their relevant memberships in national organizations and professional certifications that demonstrate a high commitment to regulatory compliance. The agency restricts eligibility for this opportunity to onshore organizations based in the United States. The agency is currently looking for proposals to determine the budget and financial structure of the agreement. Bidders must submit all clarification questions regarding this opportunity no later than June 9, 2026. Evaluation criteria will focus on the bidders' demonstrated compliance standards, organizational certifications, and capability to perform the offsite collection services.