Transcription and Voice Recognition Services

The agency is seeking a vendor to provide transcription and voice recognition services to support several healthcare providers. The current dictation system is accessed via telephone or handheld devices, both internally and externally, by entering a user ID, site, work type, and patient Medical Record Number. The agency needs these dictations transcribed using back-end speech recognition software and uploaded directly into the hospital Electronic Medical Record. The project covers a transition to a hybrid future-state where clinicians can speak their findings into the Electronic Medical Record using cellphones, microphones, or traditional back-end approaches. This solution must support physicians, midwives, medical learners, and nurse practitioners in documenting clinical findings, patient progress, admissions, transfers, and discharges. The agency aims to leverage accelerating artificial intelligence integration to ensure accurate and complete clinical documentation. Bidders must perform all work offsite and must be located onshore within Canada. The agency accepts digital proposal submissions via email or online portal. The agency has not disclosed a set budget and is looking for pricing proposals within the submissions.