Communication Access Real-time Translation, Captioning Services and Transcription Services

The agency is seeking a vendor to provide on-site and remote Communication Access Real-time Translation (CART), video captioning, and transcription services on an as-needed basis. The agency needs to solve communication access challenges for students by providing real-time captions during classes, captioning for videos used in class or posted online, and text transcripts of videos for website use or student class notes. For CART services, the captioner will either sit with the student in class to display live captions on a screen or provide these services remotely. The scope of work covers both on-site and off-site performance over a contract period of three years. Eligibility is strictly limited to onshore organizations based in the United States. Bidders must submit their proposals digitally via email or online, and the agency is currently looking for proposal submissions to determine the budget. All questions regarding this opportunity must be submitted no later than May 22, 2026. The agency has not disclosed specific evaluation criteria in the initial request, focusing instead on the required service capabilities. Bidders must demonstrate the ability to deliver all three service types to meet the agency's accessibility needs.