Solutions Architect Services

The issuing agency is seeking solutions architect services to drive the modernization of its enterprise application portfolio. The agency needs to transition from legacy, siloed applications to a secure, integrated, and scalable suite of connected business systems. This role governs the enterprise solution architecture and modernization strategy across applications, integrations, data, and infrastructure to align with organizational goals. The scope of work requires working directly with implementation teams and vendors to troubleshoot integration issues, performance bottlenecks, and data inconsistencies. The selected partner must maintain deep working knowledge of core platforms, including CRM, ERP, ticketing, POS, HRIS, and data platforms, to guide configuration and integration decisions. Additionally, the agency requires direction on system integration strategy across HRIS, CRM, ERP, ticketing, POS, donor, and animal management platforms, as well as collaboration with IT security to maintain compliance with cybersecurity, data privacy, and accessibility standards. The agency expects the solutions architect to lead vendor evaluation and selection for enterprise systems, which includes managing RFPs, technical scoring, risk assessment, and total cost of ownership analysis. The scope also includes developing annual budgets and tracking project costs, timelines, and return on investment. Although labeled as a job posting, the agency is looking for proposals for these services. Bidders must perform all work onsite and must be located onshore within the United States. The agency accepts digital response submissions via email or online. The agency has not disclosed a specific budget and is looking for proposals to determine the cost.