Federated Referral Project Platform

The issuing agency is seeking a vendor to develop a federated referral project platform. This platform aims to strengthen coordination, reduce duplication, and deliver trauma-informed, survivor-centered service across a network of shelters and service providers. The project covers platform design and configuration, including user roles, workflows, and permissions based on the federated model. The scope of work requires secure, structured client handoffs across agencies through referral intake and case hand-off tools. The system must track clients and services, providing status updates and outcomes. The selected vendor will onboard and support ten pilot site agencies, and establish API or automation links with up to three systems, such as Salesforce, Microsoft 365, or SharePoint. The agency requires analytics and dashboards for real-time reporting, including disaggregated service tracking. The project also includes training materials, user support during the initial rollout, and documentation. All work will be performed offsite, and eligibility is open worldwide. Bidders may submit proposals digitally via email or online. The agency is looking for proposals to determine the budget, and specific evaluation criteria or key dates are not provided in the source.