EMS Billing Services

The agency is seeking a vendor to provide comprehensive emergency medical services billing and collection services for transport clients and their insurance carriers. This initiative aims to increase overall collections, modernize and streamline the billing and collections process, and enhance training opportunities. The selected provider will also deliver financial reporting, insurance carrier certification and accreditation, and analytical services related to ambulance transport billing. The scope of work covers the implementation and transition process, the performance of current accounts receivables, and the identification of outstanding issues. The agency requires the vendor to analyze strengths, weaknesses, and opportunities for improved performance within the billing system. Specific operational requirements include billing, payment, and claim processing, alongside patient, payor, and client management. The chosen provider must possess the ability to verify insurance eligibility utilizing available software and commercial databases prior to submitting any claim for reimbursement. The agency also mandates comprehensive accounting and reporting for all billing activities. Eligible bidders must be onshore organizations based in the United States, and the performance of the work will take place offsite. The agency is looking for proposal submissions to determine the budget for this project. Bidders must submit any questions regarding this opportunity no later than June 15, 2026. Responses to the solicitation can be submitted digitally via email or online.