Asset Management and Maximo Role-Based Training Service

The Commuter Rail Division of the Regional Transportation Authority (Metra) in Chicago, Illinois is seeking asset management and Maximo role-based training services. The agency needs to identify gaps, usability issues, process inefficiencies, and opportunities for improvement to facilitate widespread adoption of the Maximo system. To achieve this, the agency requires a full evaluation of its asset management workflows and a plan to maintain and improve operational efficiency. The scope of work involves conducting interviews with subject matter experts and stakeholders across agency districts to gather insights. The selected provider must develop a framework for delivering role-specific training to employee groups in various field locations at various hours, designed to improve operational efficiency key performance indicators identified in a pre-training assessment. The project also requires transit asset management collaboration across multiple business units, including maintenance, capital, planning, budget, procurement, human resources, grants, information technology, risk, and safety. The agency requires the development of a complete and accurate inventory of capital assets, including lifecycle details necessary to support maintenance, planning, and reporting. The training program must adhere to industry best practices, agency policies, and all applicable regulations. Requested delivery methods include classroom instruction, simulations, job aides, on-the-job learning, and interactive e-learning modules. Eligibility is restricted to onshore organizations based in the United States. Work performance may occur either onsite or offsite. The agency is looking for proposals to determine the budget, and the contract period will span one year. All questions regarding this procurement must be submitted no later than June 5, 2026.