Collections Agency Services

The issuing agency is seeking one or more qualified vendors to provide comprehensive debt recovery and collection agency services. The agency needs to resolve delinquent student accounts, which include unpaid tuition, fees, student loans such as university trust funds, and miscellaneous campus charges. This procurement also serves to identify future collection agency providers, and the agency may award contracts to multiple vendors to fulfill these needs. Bidders must demonstrate a high commitment to compliance by providing information about their relevant certifications and memberships in national organizations. The eligibility rules restrict participation exclusively to onshore, United States organizations. The selected contractors will perform all required collection work offsite over a contract period of five years. The agency is currently looking for proposals and has not disclosed a specific budget. Bidders must submit any questions regarding this opportunity no later than June 9, 2026.