Preventive Maintenance for Sensititre Systems

The Texas Department of State Health Services in Austin, Texas, is seeking a vendor to provide preventive maintenance and repair services for its Sensititre systems. The agency requires specialized maintenance for laboratory equipment and accessories used in biochemistry, biology, and chemistry testing. This contract will ensure the continuous operation and accuracy of critical diagnostic systems. The scope of work covers offsite preventive maintenance and repair services performed at the vendor's own facility. The vendor must provide all replacement parts on an exchange basis, utilizing new standard parts, equivalent refurbished parts, or parts of equivalent quality. Additionally, the agency requires unlimited technical support accessible via a call center twenty-four hours per day, seven days per week. Eligibility is strictly limited to onshore organizations based in the United States. The agency is currently looking for proposals and has not disclosed a specific budget. Bidders must submit all questions regarding this opportunity no later than June 5, 2026.