Chemical Laboratory Maintenance Services

The government authority located in Austin, Texas is seeking chemical laboratory maintenance services. The agency requires a guaranteed two-business-day onsite response for remedial repairs and a target response time of twenty-four hours for any downed instrument. To support ongoing operations, the agency also needs hardware and application telephone support, priority dispatch, and a guaranteed call-back time of four hours. The scope of work includes periodic email communications regarding software, application, and service bulletins. Although the agency is located in Austin, the selected contractor must perform the work offsite at the contractor's own office location. Only organizations based onshore within the United States are eligible to bid on this opportunity. The agency is currently looking for proposals to determine the budget for this project. All questions regarding this procurement must be submitted no later than June 5, 2026.