Non-Clinical Case Management Services

The Vermont government authority is seeking a vendor to provide offsite, non-clinical case management services. The agency needs to address fluctuating workloads, which include both steady-state missions and surge or contingency requirements. To solve this problem, the agency requires a core staff that utilizes flexible scheduling to prioritize critical cases during high-volume periods. The scope of work covers providing these case management services between the hours of 0730 and 1630, Monday through Friday. The agency is establishing a contract period of one year for these services. Only onshore organizations based in the United States are eligible to bid on this opportunity. The agency is currently looking for proposals to determine the budget for this project. The source document does not contain specific evaluation criteria or key dates for this solicitation.