Ambulatory and Medical Transportation Services

The government authority located in San Francisco, California requires ambulatory and medical transportation services to support individuals with varying mobility and medical needs. The agency is seeking a contractor to provide reliable, daily, nineteen-hour transportation services, including both one-way and round-trip transports. The selected provider must ensure staff are properly trained, can safely secure individuals in wheelchairs, and can provide a transport companion in addition to the driver for every trip to ensure safety. The scope of work covers approximately 135 to 165 trips per year, though this volume may change based on target population and department needs. The agency requires business hours for receiving new transportation requests to run Monday through Friday from 7:00 AM to 7:00 PM. Bidders must demonstrate the ability to dispatch transportation within thirty minutes of an immediate request on weekdays between 9:00 AM and 6:00 PM, and within one hour for immediate evening and weekend requests. The agency requires the contractor to maintain a ninety percent completion rate of transports without preventable incidents. To be eligible for this opportunity, the contractor must be an onshore, United States-only organization. The performance of the transportation work will take place offsite. The agency is looking for budget proposals from bidders to establish the cost of these services. Key dates for this procurement include a pre-proposal conference scheduled for May 26, 2026. Bidders must submit all questions regarding the opportunity no later than May 29, 2026.