Crime Laboratory Equipment Support Plan Services

The New Jersey State Police Forensic Science Bureau is seeking a comprehensive support plan for specific crime laboratory equipment. The agency requires this support plan to maintain the operational integrity of a Q Exactive Focus, an Ultimate 3000 HPG-3400RS, two Triplus RSH Base Liquid + HS Config systems, an UltiMate 3000 WPS-3000TRS Thermostatted autosampler, and a Trace 1300 FID Module. To solve the problem of potential equipment downtime, the agency requires service visits with a maximum seventy-two-hour response time by authorized and certified service engineers. The scope of work covers one scheduled preventative maintenance visit per year for each listed piece of equipment. The selected contractor must provide factory-certified replacement parts and deliver software updates and notifications throughout the contract term. The agency is establishing a contract period of two years for these services. Eligible bidders must be onshore organizations located within the United States. The agency allows offsite performance of the work and accepts digital proposal submissions via email or an online portal. The agency is looking for proposals to determine the budget and has not disclosed a pre-established funding limit.