Workers Compensation Third Party Administration Service

The agency is seeking a vendor to provide workers' compensation third-party administration services for its self-insured workers' compensation insurance program. This program specifically serves county schools students and operates within a K-12 public entity environment. The agency needs to solve the challenge of managing claims efficiently from the first report of injury until final closure, including any reopened claims. The scope of work requires the administrator to handle all aspects of claim administration, which begins with receiving reports of injury online, via fax, or by telephone. The selected vendor must establish three-point contact with the employee and employer, and report incidents to the employee's supervisor as soon as possible after the injury occurs. Additionally, the administrator must report claims to the excess carrier according to carrier guidelines and conduct claim investigations when necessary. The agency aims to help employees understand the process, receive prompt medical care, minimize the impact on their ability to work, and reduce life disruptions caused by injuries. To be eligible for this contract, bidders must be onshore organizations based in the United States. The performance of all requested work will take place offsite. The agency is currently looking for proposals and has not disclosed a specific budget. Bidders may submit their responses digitally via email or through an online portal. The contract period will span one year, and the agency requires all questions regarding this opportunity to be submitted no later than June 10, 2026.