Workers Compensation Third Party Administration Service

The agency is seeking a vendor to provide workers' compensation third-party administration services for its self-insured workers' compensation insurance program. This program specifically serves county schools students and operates within a K-12 public entity environment. The agency needs to solve the challenge of managing claims efficiently from the first report of injury until final closure, including any reopened claims. The scope of work requires the administrator to handle all aspects of claim administration, which begins with receiving reports of injury online, via fax, or by telephone. The administrator must establish three-point contact with the employee and employer, and ensure the incident is reported to the employee's supervisor as soon as possible after the injury occurs. Additional responsibilities include conducting claim investigations when necessary, reporting claims to the excess carrier according to carrier guidelines, and helping employees understand the process to receive prompt medical care. The overall goal of the service is to minimize the impact on the employee's ability to work and to reduce any disruption the injury may cause in the employee's life. Bidders must be onshore organizations based in the United States to be eligible for this opportunity. The agency expects the performance of the work to take place offsite. Bidders may submit their proposals digitally via email or through an online submission portal. The contract period will run for one year. The agency is looking for proposals to determine the budget and has not disclosed a specific funding limit. Bidders must submit all questions regarding this opportunity no later than June 10, 2026.