Public Health Epidemiologist User System Support and Maintenance Service

The Oregon Health Authority in Salem, Oregon, requires ongoing maintenance, enhancement, modernization, and support for its public health epidemiologist user system, known as Orpheus. The agency needs to sustain twenty-four-seven, year-round system availability and maintain the stability of this mission-critical application. This initiative aims to solve the challenge of keeping the system stable while adapting to evolving programmatic and reporting requirements. The scope of work covers administrative and project support, standard maintenance, system enhancements, and break-fix defect correction services. The agency also requests modernization and scalability support, contingency and rapid response development, continuity of operations planning, and specialized technical expertise. All performance of the work must occur offsite. Only organizations based in the United States are eligible to submit proposals for this opportunity. The agency is seeking budget proposals from bidders to determine the cost of these services. The resulting contract will span a period of two years. Bidders must submit all questions regarding this opportunity no later than June 15, 2026. The agency has not disclosed specific evaluation criteria in the initial announcement. Bidders must align their proposals with the requested offsite support and maintenance framework.