Stop Loss Insurance Administration Service

The City of Hagerstown, Maryland, is seeking a qualified vendor to provide stop loss insurance administration services for eligible employees and their dependents. The agency requires a partner to deliver high-quality administrative services, establish a systematic claims appeal procedure, and assign a single point of contact to oversee quality control, resolve problems, and expedite services. The selected provider must accept a no gain or loss provision and waive any actively-at-work provisions. The scope of work requires the contractor to manage the transfer of all necessary administration data and records to a successor vendor within thirty days of contract termination or expiration. This data transfer may occur via electronic data feed or paper, subject to mutual agreement between the parties. The agency is issuing a contract for a one-year performance period, and the contractor will perform all work offsite. Eligibility is restricted to onshore vendors operating within the United States. The agency has not disclosed a specific budget and is looking for cost proposals from interested bidders. Bidders must submit all questions regarding this opportunity no later than June 16, 2026.