Technology Leadership and Operational Support Services

The government authority located in Washington, DC, requires technology leadership and operational support services to ensure institutional operations continuity, adult learning success, and long-term institutional viability. The agency is trying to solve challenges related to technology integration, cybersecurity resilience, instructional continuity, technology modernization, and data system reliability. To address these needs, the agency is seeking professional, reliable, responsive, secure, and scalable services across three specific areas. The scope of work covers fractional Chief Technology Officer services, network engineering services, and managed service provider or network service provider services. The fractional Chief Technology Officer will provide executive leadership for technology governance, cybersecurity oversight, enterprise systems coordination, operational planning, and technology management. Network engineering services will deliver technical support in network design, optimization, maintenance, modernization, and scalability of the enterprise network infrastructure. Managed network and technology services will encompass operational technology support, infrastructure monitoring, help desk support, maintenance, cybersecurity services, and continuity services. Eligible bidders must be onshore organizations based in the United States. The agency requires the selected contractor to perform all work onsite at the Washington, DC location. Bidders may submit their proposals digitally via email or through an online portal. The agency is looking for proposals to determine the budget for this initiative. The contract period will span one year from the date of award. Bidders must submit all questions regarding this opportunity no later than June 9, 2026.