Stop Loss Insurance Administration Service

The City of Hagerstown, Maryland, is seeking a qualified vendor to provide stop loss insurance administration services for eligible government employees and their dependents. The agency requires a partner to deliver high-quality administrative services, establish a systematic procedure for claims appeals, and assign a single point of contact to oversee quality control and resolve performance issues. The selected provider must accept a no gain or loss provision, waive any actively-at-work requirements, and agree to transfer all administration data to a successor vendor within thirty days of contract termination. The scope of work requires the contractor to perform all services offsite within the United States. The agency is establishing a contract period of one year for these services. Bidders must submit all clarifying questions regarding this opportunity no later than June 16, 2026. The agency has not disclosed a specific budget and is currently seeking cost proposals from interested parties to evaluate the financial aspects of the submissions.