Flexible Spending Account (FSA) Administration Services

The agency is seeking a qualified vendor to provide comprehensive flexible spending account administration services for both healthcare and dependent care programs. The selected provider must maintain participant account records, process enrollments and elections, and manage qualifying life event changes. The agency requires a solution that solves the administrative burden of managing these benefit programs while ensuring strict compliance with Internal Revenue Service regulations. The scope of work covers manual and electronic claims processing, claims adjudication, and reimbursement distribution through direct deposit or check. The provider must deliver a flexible spending account debit card program featuring compliant substantiation processes, card management, and mobile and online account access for participants. The agency expects the vendor to maintain timely turnaround standards for all claims adjudication activities. Bidders must perform all work onsite and must be located onshore within the United States. The agency accepts digital proposal submissions via email or through their online portal. The agency has not disclosed a specific budget and is seeking pricing proposals from interested bidders to evaluate the cost of these services.