EMS Billing Services

The county is seeking a vendor to provide comprehensive emergency medical services billing, invoicing, collection, and accounting services for a one-year contract period. The county will perform daily quality assurance reviews utilizing validation tools and officer reviews of all patient care reports prior to marking them reviewed for billing. The selected vendor must pull these reviewed transports from ImageTrend to identify and bill the appropriate guarantor for the services provided. Authorized county personnel require online access to the vendor's billing system to view records and histories for all processed services. The vendor must bill all invoices in compliance with the Fair Debt Collections Practice Act and verify insurance eligibility utilizing available resources and commercial databases prior to submitting any patient claim. The county requires electronic filing for primary Medicare, Medicaid, and commercial insurance claims, while paper invoices may be issued directly to patient guarantors only when electronic filing is unavailable. All collected monies must go directly to the county. The vendor must appropriately re-categorize claims upon receiving payment from the primary payer and process all denials within three business days of receipt. Daily, monthly, quarterly, and annual accounting reports, prepared in accordance with generally accepted accounting principles, must be provided to the county upon request. The county requires all performance of the work to be conducted onsite. Eligible bidders must be located onshore within the United States. Bidders must submit their proposals digitally via email or online, and the county is currently looking for proposal submissions to determine the budget. All questions regarding this opportunity must be submitted no later than June 19, 2026.