Medicare Advantage Plan Service

The Metropolitan Government of Nashville and Davidson County is seeking a Medicare Advantage carrier to provide fully insured medical and prescription drug coverage for its Medicare-eligible retirees and their eligible dependents. The agency aims to secure stable, high-quality retiree benefits with an emphasis on service excellence, dedicated account management, broad provider access, regulatory compliance, and long-term financial sustainability. To address retiree care needs, the selected carrier must ensure comprehensive provider access with minimal disruption, including the specific ability to support care needs within assisted living facilities. The scope of work requires the carrier to manage predictable and sustainable long-term cost trends while improving retiree communication and education. This communication support must include a dedicated service representative or team, with the potential utilization of a third-party resource for retiree advocacy. The contract period for these services will span one year, and the performance of all work will take place offsite. Eligible bidders must be onshore organizations based entirely within the United States. The agency is looking for proposals to determine the budget and pricing structure for this service. No specific evaluation criteria or key dates are provided in the procurement details.