Operational Audit Services

The government authority in Lansdale, Pennsylvania is seeking operational audit services to evaluate its current efficiencies, infrastructure, and technology utilization. The agency requires this assessment to identify optimization opportunities and to receive strategic assistance for future contracted service requirements. The selected vendor will conduct a comprehensive review of the authority's fleet, equipment, facilities, and garage operations. The scope of work covers an operational workflow review to evaluate traffic flow, bus parking configuration, mechanic workspaces, fueling access, and dispatch operations for efficiency and safety. The agency also requires a workforce and staffing analysis, which includes a recruitment and retention review to assess hiring practices, turnover trends, absenteeism, overtime utilization, and retention strategies for drivers, aides, mechanics, and dispatch staff. Additionally, the project includes a technology and software review, a financial and cost analysis, and a departmental feasibility and demographic analysis. The agency is requesting strategic assistance to support its contracted services, specifically to help draft the Request for Proposal for contracted bus services intended for the 2028-2029 school year. This drafting assistance is expected to begin in Spring 2027. To be eligible for this opportunity, bidders must be onshore organizations based in the United States. The performance of the work will take place offsite. Bidders can submit their responses digitally via email or through an online portal. The agency has not disclosed a set budget and is looking for proposals to define the cost.