Health Insurance Services

The District of Columbia government authority is seeking a vendor to provide comprehensive health insurance services focused on consumer education, advocacy, and program promotion. The agency needs to address critical challenges facing consumers, including navigating rights following a denial of insurance coverage, understanding health insurance costs, and learning how to effectively use health insurance coverage. Additionally, the selected partner must address mental health benefits and coverage, network adequacy, provider access, the implications of the No Surprises Act, facility fees, billing transparency, requirements under the Affordable Care Act, and long-term care. The contractor will take responsibility for developing and implementing a marketing strategy to promote this health insurance program to the public. Eligible bidders must be onshore United States organizations. The agency requires all performance of the work to occur offsite. The agency is currently looking for proposals to establish the budget and cost structure for this initiative. The source document does not disclose specific evaluation criteria or key dates for this opportunity.