Health Insurance Services

The government authority located in Washington, DC, is seeking a vendor to provide health insurance services focused on consumer education, rights, and program promotion. The agency needs to address critical issues including consumer rights following a denial of insurance coverage, health insurance costs, and how consumers can effectively use their health insurance coverage. Additionally, the project covers mental health benefits and coverage, network adequacy, provider access, the No Surprises Act and its implications, facility fees, billing transparency, requirements under the Affordable Care Act, and long-term care. The selected contractor must develop and implement a marketing strategy to promote the program to the public. To be eligible for this opportunity, bidders must be onshore United States organizations. The agency requires all performance of the work to be conducted offsite. The agency is currently looking for proposals to determine the budget and cost structure for this initiative. The source document does not disclose specific evaluation criteria or key dates for this procurement.