Fee Study Service

The government authority in Dallas, Texas is seeking a vendor to provide a comprehensive fee study service. The agency needs to evaluate its existing fee schedules for building inspection and current planning services, while analyzing departmental operations, workflows, and service delivery processes. The selected vendor will perform services both remotely and on-site at agency facilities as necessary. The scope of work requires the vendor to identify all services, permits, and activities associated with current fees and evaluate the full cost of service, including direct and indirect costs, staffing, overhead, and administrative expenses. The agency requires an evaluation of long-term enterprise fund sustainability, including staffing, technology, training, operational improvements, and service delivery expectations. The project also covers a workload and time allocation analysis to evaluate actual staff effort associated with permitting, plan review, inspections, zoning review, engineering review, customer service, and administrative support functions. The agency is asking for an assessment of current cost recovery levels, an identification of gaps between costs and fees, and a benchmark of fees against comparable municipalities and industry standards. The vendor must develop defensible fee methodologies and allocation models, provide recommended fee schedules with clear justification, and identify policy considerations such as cost recovery goals and stakeholder impacts. Additionally, the agency requires an evaluation of the operational and financial impacts associated with DallasNow, ProjectDox, technology integration, workflow management, reporting, and ongoing system support requirements. Bidders must prepare draft and final reports summarizing findings, methodologies, and recommendations. Eligibility is restricted to onshore USA organizations only. The agency is looking for proposals to determine the budget for this project. The agency will hold a pre-bid meeting on June 22, 2026, and bidders must submit all questions no later than June 26, 2026.