Non-Emergency Medicaid Transportation Services

The government authority in Carthage, North Carolina is seeking a contractor to provide non-emergency Medicaid transportation services. The agency requires a system where scheduling approvals are verified via email confirmation before transport. The selected provider must call each Medicaid client to alert them of the approximate pick-up time and signal arrival at the home or medical provider by blowing the vehicle horn. Drivers must wait a minimum of five minutes and a maximum of fifteen minutes for the client to respond to the arrival notice. The scope of work must be performed offsite, with the contractor carrying out operations from their own office location. Eligibility is restricted to onshore organizations based in the United States. The agency has not disclosed a specific budget and is looking for proposals to determine the cost of these services. All questions regarding this opportunity must be submitted to the agency no later than June 24, 2026. The source document does not provide additional evaluation criteria or further key dates for the submission of the final proposal.