Taxi Transportation Services

The Arrowhead Regional Medical Center in Colton, California requires taxi transportation services to transport discharged patients from the facility to their homes or other specified locations. The agency needs to solve the problem of securing reliable, 24-hour, non-emergent patient transportation that ensures individuals reach their destinations safely. The scope of work covers transporting no more than one patient at a time, maintaining adequate staffing to respond to all calls within thirty minutes, and guaranteeing a maximum two-hour response time from the initial call to the actual transport. The agency requires a notification system that allows for the adequate tracking of each transport. Bidders must be onshore organizations based in the United States to be eligible for this contract. The selected contractor must perform all transportation services onsite starting from the Colton facility. The agency is seeking proposals to determine the budget and pricing structure for this initiative. The contract period will span five years. Bidders must submit all questions regarding this opportunity no later than June 24, 2026.