Tow Rotation Program for Vehicle Towing Services

The City of Elk Grove Police Department in California requires a comprehensive, twenty-four-hour, seven-days-a-week tow rotation program for vehicle towing and storage services. The agency is seeking to solve the need for rapid-response towing by requiring operators to arrive at dispatch locations within thirty minutes of receiving a call. To ensure accessibility and security, the provider must maintain an agency-designated storage facility within the Elk Grove city limits and provide constant access to stored vehicles by keeping a staff member on-site or on-call at all times. The scope of work covers on-call towing, vehicle storage, and continuous facility access under a contract that will span a three-year period. Eligible participants must be onshore organizations based entirely in the United States, and all contracted towing and storage operations must perform the work onsite within the local jurisdiction. The agency is accepting proposal submissions digitally via email or through an online portal, and the budget evaluation will be based on the proposals submitted by interested parties. The agency has established a firm deadline for all inquiries regarding this procurement. Bidders must submit all questions concerning the program requirements no later than June 15, 2026. The evaluation of proposals will determine which operators join the official tow rotation program based on their ability to meet the strict response times, location constraints, and continuous service standards.