Non-Emergency Medicaid Transportation Services

The government authority located in Carthage, North Carolina is seeking a contractor to provide non-emergency Medicaid transportation services. The agency requires a system where scheduling approvals are verified via email before transport occurs. To ensure smooth operations, the driver must call the Medicaid client to alert them of the approximate pick-up time and signal arrival at the home or medical provider by blowing the vehicle horn. Drivers must wait a minimum of five minutes and a maximum of fifteen minutes for the client to respond to the arrival notice. The scope of work must be performed offsite, meaning the contractor will manage operations from their own office location. Eligibility is strictly limited to onshore organizations based in the United States. The agency is currently looking for proposals to determine the budget for these services. All clarifying questions regarding this opportunity must be submitted to the agency no later than June 24, 2026.