Payment Cards for Patient Studies Services

The agency is seeking a vendor to provide physical and virtual reloadable payment cards for patient studies services. This program requires secure administration portals with multi-factor authentication and complete audit logs of transactions and card activity. The selected vendor must support both domestic and international operations while providing real-time or near real-time transaction visibility. The scope of work covers program setup, configuration for each clinical trial, and coordination with study teams to define fund-loading rules, reimbursement categories, and controls. The vendor must provide training materials for sites and program administrators, along with API-based integration for automated fund-loading and reporting. Operational requirements include twenty-four-seven participant card support via phone and digital channels, as well as lost or stolen card replacement under a defined Service Level Agreement. Only United States organizations are eligible to bid on this opportunity. The agency requires the performance of the work to be conducted offsite. Bidders must submit their proposals digitally via email or online, and the agency is currently looking for proposals to determine the budget. All questions regarding this opportunity must be submitted no later than June 26, 2026.