Customer Service, Stakeholder Engagement and Conflict Resolution Professional Development Services

The St. Johns River Water Management District in Palatka, Florida, is seeking a contractor to deliver professional development services focused on customer service, stakeholder engagement, and conflict resolution. The agency requires these services to improve organizational effectiveness, enhance communication skills, and strengthen workplace culture. The selected provider will design and deliver employee training, leadership development, team-building workshops, and public engagement training. The scope of work also covers facilitation services, strategic planning support, and initiatives to boost employee engagement. The agency is contracting these services for a one-year period. All contracted work must be performed onsite at the agency facility in Palatka, Florida. The agency restricts eligibility to onshore providers located within the United States. Bidders must submit their proposals digitally either via email or through the online portal. The agency has not disclosed a specific budget and is looking for cost proposals within the submissions. Bidders must submit all questions regarding this opportunity no later than June 18, 2026.