Mental Health and Wellness Check-Ins Service

The City of Madison, Wisconsin is seeking a vendor to provide mental health and wellness check-ins for approximately 570 eligible full-time and part-time employees annually. The agency requires one confidential, one-on-one annual check-in per employee to support staff well-being. The selected vendor must coordinate directly with a designated agency representative to manage implementation, scheduling processes, service delivery expectations, and compliance tracking. The scope of work requires the vendor to conduct these check-ins in one-hour appointment increments unless the agency approves a different duration in writing. The agency expects the vendor to maintain a professional, supportive, and trauma-informed environment for all sessions. To meet the annual volume, the vendor must maintain sufficient staffing and scheduling capacity to accommodate the entire eligible workforce. Eligible bidders must be onshore organizations based in the United States. The agency allows the performance of work to occur either onsite or offsite. Bidders must submit their proposals digitally via email or through the designated online portal, and the agency is currently looking for proposals to determine the budget. The agency is offering a contract period of one year. Bidders must submit all questions regarding this opportunity no later than July 14, 2026.