Dispute Resolution Services

The Indiana-based government authority in Indianapolis is seeking a vendor to provide dispute resolution services. The agency needs to resolve conflicts through in-person dispute resolution mediation and individualized education program facilitation services. To ensure meaningful participation and confidentiality, the agency requires these services to be delivered in person, allowing virtual formats only when both parties agree and specific technological and security conditions are met. The scope of work covers both mediation and facilitation services performed offsite. Bidders must be organizations based in the United States to meet the eligibility requirements for this opportunity. The agency is requesting budget proposals from bidders rather than providing a pre-determined funding limit. The agency requires all clarifying questions regarding this procurement to be submitted no later than July 07, 2026. Evaluation will be based on the submitted proposals that address these mediation and facilitation requirements.