On-Demand Client Transportation Services

The Alameda County Social Services Agency in Oakland, California, requires on-demand client transportation services to support its Children and Family Services and Adult and Aging Services divisions. The agency needs to solve the logistical challenge of providing safe, dependable, and flexible transport for vulnerable program participants on an as-needed basis. This service ensures that children in foster care, elderly clients, and disabled adults can reliably access essential appointments and maintain vital community connections. The scope of work covers transportation services during weekdays, weekends, and holidays. For Children and Family Services, the selected contractor must transport program participants between foster placements, homes, visiting sites, schools, and other designated locations. For Adult and Aging Services, the contractor must transport Adult Protective Services clients, individuals aged sixty and older, disabled adults aged eighteen to fifty-nine who are at risk of abuse or neglect, and clients under public conservatorship to medical appointments, court appearances, and other activities of daily living. Eligible bidders must be organizations based in the United States. The selected contractor must perform all transportation services onsite in the Oakland, California area. The agency is currently looking for proposals to establish the budget for these services, and bidders may submit their responses digitally via email or through an online portal. The agency has scheduled a pre-bid meeting for July 7, 2026. Bidders must submit all questions regarding this opportunity no later than July 8, 2026.