Senior Shuttle Transportation Program Services

The City of Waterbury, Connecticut, is seeking a qualified transportation provider to operate a senior shuttle transportation program. The agency requires a service provider to solve mobility challenges for local seniors by delivering curb-to-curb transit, with door-to-door support available for riders who need extra assistance. The selected provider must operate the shuttle service from 8:00 A.M. to 5:00 P.M. Monday through Friday, and from 8:00 A.M. to 1:00 P.M. on Saturdays. The scope of work requires the provider to manage a reservation system and accept bookings between 9:00 A.M. and 12:00 P.M. Monday through Friday for next-day service. The provider must supply all necessary vehicles for the program, including at least one vehicle equipped with a wheelchair lift. All performance of the work must take place onsite in Waterbury, Connecticut. Eligibility is restricted to onshore providers located within the United States. Bidders must submit their proposals digitally via email or through the designated online portal. The agency has not disclosed a specific budget and is looking for cost proposals within the submitted bids.