Managed Print and Digital Distribution Services and Solution

The City is seeking a vendor to provide an end-to-end managed print and digital distribution services and solution. The agency needs to solve the challenge of managing secure document intake, data processing, high-volume transactional printing, and small-batch on-demand printing. The required scope of work covers address validation, digital presentment, secure hosting, pressure sealing of print requests, document retrieval, reporting, and ongoing operational support. The selected provider must deliver integration capabilities with City enterprise systems to support automated data exchange and workflow alignment. The agency also requires secure electronic presentment of municipal documents including bills, tax notices, assessments, and related correspondence. Additionally, the solution must include a secure customer-accessible portal for end-user self-service document viewing and retrieval, alongside electronic delivery options such as email notifications. Eligible bidders must be onshore organizations based solely in the United States. The agency requires all performance of the work to take place offsite. Bidders must submit their proposals digitally via email or through the designated online portal. The agency is currently looking for proposals to establish the budget for this project, and specific key dates are not detailed in the initial solicitation.