Shuttle Services

The government authority located in San Antonio, Texas is seeking a vendor to provide shuttle services. The agency requires drivers who possess in-depth knowledge of traffic patterns, downtown hotel locations, and major local venues. Drivers must remain aware of changes in loading zones, construction areas, road closures, and alternate routes that may impact shuttle operations. The agency needs drivers who can adjust to changes in schedule and rider requirements, including frequency and volume fluctuations. Drivers must complete event-specific training, including route orientation, customer service expectations, Americans with Disabilities Act procedures, and emergency response protocols. Drivers must also maintain a courteous, professional demeanor at all times and provide assistance to passengers as needed, including riders with disabilities. The agency limits eligibility to onshore organizations based in the United States. Performance of the shuttle work must take place onsite in San Antonio. The agency is looking for proposals to determine the budget and has set the deadline for all questions for July 8, 2026.