Broker of Record for Employee Group Insurance Programs Professional Services

The City of Livermore, California, is seeking a broker of record to provide professional benefit consulting services for its employee group insurance programs. The agency needs assistance with plan design, contract administration, plan renewal, and the overall maintenance of its medical, dental, vision, life, accidental death and dismemberment, long-term disability, long-term care, section 125 flexible spending accounts, and employee assistance programs. The selected partner will represent the city in all negotiations with providers regarding premiums, service, benefit levels, plan design, and special terms. The scope of work requires annual reviews and reports on the quality, cost-effectiveness, competitiveness, administration, and utilization of the benefits programs, along with recommendations for changes. The agency is asking for exploration of website technologies to support online enrollments, changes, and an employee educational module for self-management of benefits. Additionally, the service provider must review and resolve issues concerning insurance policies, generate monthly claims experience reports, assist in developing long-range benefits strategies, monitor ongoing contracts, and identify cost containment measures. Bidders must perform all work onsite and must be located onshore within the United States. The agency is looking for proposals to determine the budget, and the resulting contract will have a duration of one year. Digital submissions are accepted via email or online, and all questions regarding this opportunity must be submitted no later than July 10, 2026.