Cloud-Hosted Computer-Aided Dispatch Replacement System

The buyer requires a vendor to supply a cloud-hosted computer-aided dispatch replacement system. The requested scope encompasses project management, implementation, solution configuration, deployment, and integration with identified agency systems and interfaces. Additionally, the vendor must provide software licensing, third-party components, data migration and validation, testing, quality assurance, and user acceptance support. The contract demands end-user and administrator training, system documentation, knowledge transfer, go-live support, post-implementation stabilization, and warranty services. To participate, the buyer restricts eligibility exclusively to Canadian organizations, and the vendor will perform all work offsite. Interested vendors must register and pay a fee on the tendering authority's website to access the unwatermarked RFP document. The buyer expects vendors to submit all questions by September 16, 2026. The buyer seeks proposals to determine the budget and provides no specific evaluation criteria in the source text.