Surgery Benefit Services for Health PPO Plan

The buyer located in Long Beach, CA, seeks a vendor to provide a surgical and medical procedure carve-out solution for its Health PPO Plan while maintaining the existing voluntary benefit design with minimal member disruption. The buyer requires pre- and post-care for knee, hip, orthopedic, shoulder, spine, heart, weight loss, and oncology procedures, alongside cancer registry services. The selected vendor must enhance member experience, maximize cost savings, assign unique eligibility identifiers, handle non-binary gender codes, and provide comprehensive member communications. Additionally, the vendor must deliver end-to-end concierge services that cover provider searches, medical data collection, appointment scheduling, travel arrangements, and follow-up care coordination. Eligibility dictates that the bidder must be an onshore USA organization. The buyer requires all work performance to occur offsite. The buyer has not disclosed a specific budget amount and is looking for proposals. Interested bidders must submit all questions no later than September 9, 2026.