Avaya System Administration and Troubleshooting Training Service

The buyer requires an Avaya system administration and troubleshooting training service for a government authority located in the state. The vendor must deliver a curriculum supporting a phased attendance model where basic users attend the first day and technical staff attend the remainder of the course for an advanced deep dive. Stated course topics include practical troubleshooting, transitioning and creating SIP trunks, comprehensive SIP troubleshooting, and common SBC troubleshooting procedures. Additionally, the training must cover the administration of SIP stations (including J100 series SIP endpoints), 9408 digital phones, and legacy H.323/analog phones. The buyer restricts eligibility to USA organizations only and sets aside this opportunity totally for small businesses. The vendor will perform the work both onsite and offsite. The buyer accepts digital response submissions via email or online, and the buyer is currently looking for proposals regarding the budget. The provided text omits specific evaluation criteria and key dates.