Unemployment Insurance Services

The government authority in Greenville, TX requires a vendor to provide offsite unemployment insurance services for a one-year contract period. The buyer needs comprehensive unemployment claims management, including processing all claims—even those reported prior to the contract's effective date. The required scope includes establishing communication channels, preparing a program guide, managing operating procedures to transition pending claims, and evaluating outcomes and trends. Additionally, the vendor must represent the agency at unemployment insurance hearings, conduct pre-hearing conferences, research background facts, review documentation with the District, and provide hearing representatives when necessary. Eligibility is restricted to onshore USA organizations that will perform the work at their own office premises. The buyer is currently seeking proposals for the budget and has set a deadline for all questions to be submitted no later than September 29, 2026.